masoomeh latifi; Leili Allahbakhshian Farsani; Nasrin Davari Dolatabadi; fatemeh Mohammadbeigi
Abstract
IntroductionCommunication skills are essential for the survival and durability of variety of organizations, including libraries, which their proper use in the library environment is a critical feature of the librarianship as a profession that can affect even the management skills of libraries. The present ...
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IntroductionCommunication skills are essential for the survival and durability of variety of organizations, including libraries, which their proper use in the library environment is a critical feature of the librarianship as a profession that can affect even the management skills of libraries. The present study aims to "measure the impact of communication skills on quantum management skills of librarians and their role on agility of libraries."MethodologyThe present study is descriptive-analytic and modeling based on structural equation model. The research community is librarians of Iran University of Medical Sciences libraries.. Information gathering tool, Barton J's Communication Skills Questionnaire. E (2006), Theoretical Quantum Management Questionnaire and Basrawi (2015), and Organizational Agility Questionnaire Sharifi and Zhang (2010). FindingsThe results showed that the effect of communication skills on quantum management is higher than the hypothetical mean level of 3. Also, the effect of communication skills on organizational agility was greater than the effect of quantum skills. What was understood from the final model was that the path coefficient effect of communication skills on quantum management with the value of r = 0.87 rather than its path coefficient effect on libraries' agility with the value of r = 0.72 was higher. Also, in the final model, it is found that in the communication skills component, listening skills with standard factor load of r = 0.96, was more effective compared to the verbal component with standard factor load of r = 0.93 and the feedback component with standard factor load of r = 0.77. In the component of quantum management skills, trust with standard factor load of r = 0.94 and seeing with standard factor load of r = 0.91 compared to the other quantum management skills, had the most effect and component of action with factor load of r = 0.61 and the component of emotion with factor load of r = 0.64 had the least effect on organizational agility. In the component of organizational agility, responsiveness with standard factor load of r = 0.95 and flexibility with standard factor load of r = 0.89 compared to speed with standard factor load of r = 0.75 and competency with standard factor load of r = 0.63 received the most impact from communication skills and quantum management skills.ConclusionDue to the positive impact of communication skills and the complex nature of the communication process, it is necessary to develop interpersonal communication skills in the librarians regarding their professional needs to benefit their skills in library management and moving their activities towards dynamicity and agility.
